As soon as we confirm the payment of your order, we will send your package in no more than 48 hours.
Shipments are made through DHL, Estafeta or Redpack, and you can select your preferred shipping method, evaluating cost and delivery time.
Currently only shipments are made within the Mexican Republic.
For more details, see our Shipping Policy Clicking here.
Tienda Pumas offers exchanges or returns, as long as no more than 30 calendar days have elapsed after receipt.
The warranty will apply only to manufacturing defects and that the product does not show signs of use; The customer must pay for the return shipment to the Store and the Store will forward it at no additional cost to the Customer.
For more details, see our Exchange, Refund and Returns Policy Clicking here.